Here’s Dennis McGrath, Business Development Manager for Last Mile Home talking about the best practices used to take a distribution center for a major furniture retailer that was ranked at the bottom of their 42 centers to the top ten in performance This performance and attention to detailed earned Last Mile Home new business from this retailer and now Last Mile Home runs 4 more centers. Performance is measured by speed, quality of service, damage, and customer satisfaction.  

STORY UPDATE: Since this story was originally filed, Dennis McGrath has been instrumental 20 openings of distribution centers and project based logistics. He has detailed the best practices of the work Last Mile Home has done in this area of logistics in this Best Practices in Distribution Centers video

Last Mile Home Takes Retailer Logistics from Bottom Ranking to Top Ten from MFS on Vimeo.